In some ways when you consider that some people think they can simply 'demand'; help from others, or they can exploit or mess other people around. It is fully understandable.
It just means the rest of us end up not being able to afford to run some software if we are not confident setting something up.
I can set Debian up, i can install Apache I always worry if it is secure, and you then get an army of 'experts' saying do it this way where each person just says something different, just gets frustrating , confusing and people give up and lose even more confidence.
🇳🇱
The issue for me is not that I expect them to support people whether they want to or not.
They actively band discussion around support of alternative installation methods. Meaning even if someone wants to help you they are not allowed to.
Ironically they do have a section where you can ask for help on alternative methods, but it is exclusively for seeking out a contractor your willing to pay to do it. So seems they go out of their way do ensure free help of alternative methods doesnt get documented in public on their official systems.
Almost like what happens with learnmyway and others, who teach basic digital skills. It is like they are a promotional platform for Facebook, Microsoft , Google et al,.
So no attempts are made to promote the alternatives.
There is an assumption everyone wants Microsoft office skills, I wonder how many companies would switch to Libreoffice if people could get training.
@design_RG @freemo @globcoco Indeed, which. is hopefully what we can do via the discourse forum too.